So how do we gladden the tidings? My suggestion to you is that we absolutely have the power to allow this time of year to be an opportunity to do it more happily and healthfully.
“It’s not unusual,” she says. “It happens every day. We were trying to normalize that for our users and say ‘oh, it’s not a big deal, don’t worry about it,’ but we realized we were sending the message that we don’t value our customers’ customers. more »